All Providers are required to meet Country-Wides specific requirements. The Provider Relations Department maintains current credentialing files on all physicians, consisting of:

(i) curriculum vitae
(ii) copy of license
(iii) copy of board certification
(iv) proof of malpractice insurance
(v) copy of Workers Compensation IME authorization(when applicable)
(vi) multiple specialty certifications

Doctor Training
Medical Specialists in Country-Wide's network are sent an orientation package that includes a description about Country-Wide and its history, workflow, requirements, scheduling process, report format requirements, questions that are generally to be answered, Service Performance Goals and a physicians fee schedule. A second, more detailed letter, orients the provider to the specific client requirements on each particular case for report information including causal relationship, need for treatment, disability, return to work status and confidentiality of medical information.

Credential Maintenance
On a quarterly basis, Country-Wide verifies and updates the credentialing files on each Provider. Any Medical Specialists found to be not in compliance with Country-Wide Credentialing Methods are removed from the Medical Specialist Panel. Similarly, any Providers found to be in violation of the State Board are removed from Country-Wide's panel. Our clients are notified within 48 hours of removal from the Medical Specialist Panel.

On a quarterly basis, via telephonic questionnaire, the Provider Relations Department updates the credentialing file on each Provider and sends names of each Provider to the State Office of Professional Licensing to verify that the Provider has not been in violation of any State Professional Licensing Laws.