Customized Electronic Request Form- We tailor the information to be included on the request to meet your company's requirements. Each individual request form can be sent via email or printed then faxed.

Weekly Appointment Summary- A summary of all your IME appointments can be sent to you weekly. Summaries can be individually sent to each adjuster and/or sent to the claims supervisor, as well as, the whole company's appointment information.

Invoice Register Report- Keeping up with payments for IME reports can be time consuming. We can provide a monthly outstanding balance broken down with all the necessary claims information included- further reducing your claims examiners time and paperwork.

Turn-Around Time Report- Itemized by Medical Specialists and individualized by the client, this report calculates the average amount of time from date of exam until billing date. This report is utilized by our Quality Assurance Staff to determine if our providers are meeting our Service Performance Goals.

Outcome Report- This report tracks the results of the IME's held for your claimants so you can determine how many positive vs negative reports are being processed for your company's claims.

Telephone Log- This software feature allows the claims examiner to view the notes that have been entered in Country-Wide's Internal Software for the life of a file.Our clerks record any and all telephonic communication with claim reps, claimant's and their representation. This is extemely helpful when a patient is stating that they were unaware of a scheduled examination.

Show/No-Show Ratio- This report breaks down by category the success rate of scheduled appointments. Counts and percentages are generated for the total number of: scheduled appointments, claimant's "Seen", examination "No-Shows" and cancellations.

Peer Review Analysis- A complete analysis of your peer review requests including: Total Requests, Average Turn-Around Time, Total Amount Reviewed, Total Amount Reduced, Differential, Cost for Peer Reviews and Net Savings. This monthly statement is essential in determining the value of Peer Review Reports in the medical cost containment process for your company.